Project Manager - Edmonton
Job Summary
Sapphire is Canada’s leading audiovisual integrator. We design and deliver high-performance systems that transform how people see, hear, and connect.
We are looking for an experienced and highly organized Project Manager to join our team. You will manage complex audiovisual projects from planning and execution through to client handoff and transition to our Service team.
Reporting to the Director of Services, you will work closely with our Sales, Design, Programming, Procurement, and Field teams to keep projects organized, on schedule, on budget, and aligned with Sapphire’s standards for quality and client satisfaction.
Our projects span a wide range of environments, including performing arts venues, houses of worship, corporate spaces, hospitality, and other complex audiovisual installations.
You are someone who:
Embodies our core values: Skilled, Trustworthy, Responsive, Passionate, All In, and Fun
Is highly organized and energized by bringing complex projects together
Communicates clearly and proactively with clients and team members
Is comfortable managing multiple projects and priorities at once
Takes ownership of problems and works with the team to find solutions
Cares about the quality of work delivered to our clients
Builds trust with clients and maintains strong working relationships
Works well with a team of driven individuals
What you bring to the team:
3+ years of experience managing audiovisual, construction, or IT integration projects
Strong understanding of AV systems, installation practices, and integration workflows
Experience managing multiple concurrent projects and priorities
Strong communication, coordination, and client relationship skills
Experience with ERP, CRM, or project management software; Odoo experience is an asset
Strong leadership and problem-solving skills in fast-paced environments
Familiarity with AVIXA, PMI, or ITIL methodologies is an asset
PMI PMP or CAPM certification is an asset
AVIXA CTS, CTS-I, or CTS-D certification is an asset
Manufacturer certifications such as Crestron, Q-SYS, Extron, or Dante are considered assets
What will be expected of you:
You will be responsible for managing assigned projects from kickoff through closeout, acting as the primary point of contact for the client while coordinating the internal teams and resources required to deliver the project successfully.
Develop and maintain project schedules, task lists, milestones, and documentation
Coordinate with the Installation Manager, Service Delivery Manager, and other internal teams to ensure resources are aligned
Maintain clear, professional, and proactive communication with clients throughout the project
Conduct regular client updates, progress reviews, and handoff meetings
Coordinate work across Sales, Design, Programming, Field, and Procurement teams
Ensure materials, documentation, and site conditions are ready before field deployment
Monitor project schedules and identify potential delays, risks, or issues
Manage scope changes through the appropriate review and approval processes
Maintain accurate project tracking and financial information within Odoo
Review installation and commissioning progress to ensure Sapphire’s quality standards are met
Coordinate project closeout, documentation, client sign-off, and transition to Service
Participate in project debriefs and help identify opportunities to improve our processes and workflows
A valid Class 5 driver’s license and willingness to travel to client sites as required are necessary for this position.
You will also require a smartphone with cellular data for occasional business use and 6–8” CSA-approved Green Triangle safety boots.
Upon acceptance of an offer, Sapphire will reimburse the cost of a three-year Driver’s Abstract and Name-Based Criminal Record Check.
How we will support you and your family:
Salary: $80,000 – $100,000 per year
Career growth opportunities and continuous learning
Comprehensive health and dental benefits program with paid sick leave
RRSP matching
Company-provided tools and resources
Referral Bonus Program
Milestone Program - Bonuses for years of service
Company social events and team-building activities
Paid office closure during the Christmas holidays
Professional development opportunities, including support for industry certifications
Job Type: Full-time
Work Location: In person